Received "UserName not defined in database." error during a synchronous message testing between HCM & FIN.
There are multiple ways to resolve this issue.
First, make sure the user id exists in both systems and provide appropriate security to the Service Operation in both systems.
Second, Exclude the service from PSFT Authentication Token validation from PT > IB > Configuration > Service Configuration. Go to "Exclude PSFT Auth Token" page, search for the service, select "Exclude" checkbox in the grid, save. Result column will be display as success. Do this in both systems.
Third, change the remote node type to EXTERNAL from PIA and set a default user id and password. Do this in both systems.
There are multiple ways to resolve this issue.
First, make sure the user id exists in both systems and provide appropriate security to the Service Operation in both systems.
Second, Exclude the service from PSFT Authentication Token validation from PT > IB > Configuration > Service Configuration. Go to "Exclude PSFT Auth Token" page, search for the service, select "Exclude" checkbox in the grid, save. Result column will be display as success. Do this in both systems.
Third, change the remote node type to EXTERNAL from PIA and set a default user id and password. Do this in both systems.
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